Privacy Policy
Effective Date: 06 Jan 2025
Store Name: Zayvera
Operated by: MBS Vehicle Exporter L.L.C (United Arab Emirates)
Website: www.zayvera.com
At Zayvera, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from our store.
By accessing or using our website, you agree to the terms outlined in this policy.
1. Who We Are
Zayvera is a lifestyle eCommerce store operated under the legal entity MBS Vehicle Exporter L.L.C, a registered company in the United Arab Emirates. We are committed to protecting customer data in line with UAE privacy regulations and best international practices.
2. Information We Collect
We collect both personal and non-personal data to provide you with the best shopping experience.
Personal Information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through third-party gateways)
Non-Personal Information:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
We do not store full credit/debit card details. All payments are handled through secure and certified third-party processors.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and updates
- Provide customer support
- Improve our website, services, and marketing efforts
- Offer personalized recommendations
- Send promotional offers (only with your consent)
- Fulfill legal and regulatory obligations
4. Use of Cookies
We use cookies and similar tracking technologies to:
- Maintain your session
- Remember your preferences
- Analyze website traffic
- Optimize user experience
You may disable cookies through your browser settings; however, some features may not function correctly.
5. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
- Payment gateways for transaction processing
- Shipping and delivery partners
- Analytics and marketing tools (e.g., Facebook Pixel, Google Analytics)
- Government authorities, when legally required
All third-party services are contractually bound to protect your data.
6. Data Security
We implement strict security measures to protect your personal information:
- SSL encryption on our website
- Secure servers with restricted access
- Continuous monitoring and updates to prevent unauthorized access
Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Request correction or deletion of personal data
- Withdraw consent for marketing at any time
- File a complaint with your local data authority
You can make any of these requests by contacting us at support@zayvera.com.
8. International Visitors
If you are visiting from outside the UAE, please note that your information may be transferred to and processed in the UAE or other jurisdictions where our partners operate. By using our services, you consent to such transfers.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
📧 Email: support@zayvera.com
📞 Phone: +971 54 765 4658
🌐 Website: www.zayvera.com
